Frequently Asked Questions
Everything you need to know about your next favorite shirt.
When will my order ship?
Most orders are processed and shipped within 1-3 business days. Once your package is on its way, you will receive a tracking number via email.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items in their original packaging. Please note that sale items are eligible for store credit only.
How do I care for my Tombolo garments?
To preserve the unique fabrics and embroidery, we recommend hand washing in cold water or using a delicate machine cycle, then laying flat to dry.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment options via Afterpay.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. Our items generally have a relaxed, unisex fit unless otherwise stated.